Dhaka, Bangladesh
Unable
Apply for Vendor/Seller Registration

Returns Policy

Easy returns and refunds to ensure your complete satisfaction.

Return Process

Initiate Return

Contact our customer service within 24 hours of delivery if you're unsatisfied with your product.

Product Collection

Our delivery partner will collect the product from your specified location.

Quality Check

Our team will inspect the returned product to verify its condition.

Refund Processing

Once approved, refund will be processed within 3-5 business days.

Return Policy Details

Eligibility for Returns

Products must be returned within 24 hours of delivery. They must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

  • Perishable goods such as cut fruits or prepared foods
  • Products that have been opened or used
  • Items marked as non-returnable at the time of purchase
  • Customized or personalized products

Refund Process

Refunds will be processed to the original payment method within 3-5 business days after the return is approved. For cash on delivery orders, refunds will be processed to your bank account.

Quality Guarantee

We stand behind the quality of our products. If you receive a damaged or defective item, we'll replace it or provide a full refund, no questions asked.